My Telenor Answer Today is Not Working: Common Problems & Solutions

My Telenor Answer Today not working is a common concern among users who rely on the My Telenor App to earn daily rewards. Many users expect smooth access to quiz questions and instant rewards, but technical glitches, app errors, or account-related issues can interrupt the experience. This article provides a complete, professional, and in-depth explanation of why the My Telenor quiz may stop working and how you can fix it effectively.

My Telenor Answer Today problems usually appear without warning, especially during peak usage hours. From loading errors to missing rewards, these issues can be frustrating. Understanding the root causes and applying the right solutions can help you restore normal functionality and ensure you never miss your daily quiz benefits.

What Is My Telenor Answer Today?

My Telenor Answer Today refers to the daily quiz feature available inside the My Telenor App. Users are presented with multiple-choice questions and rewarded with free internet data, balance, or other incentives after submitting correct answers. The feature refreshes daily and is designed to encourage engagement while offering value-added benefits.

For many users, this daily quiz has become a routine. When it stops working, the impact is noticeable because rewards are time-sensitive and can only be claimed once per day.

Common Signs That My Telenor Answer Today Is Not Working

Before diving into solutions, it is important to identify the symptoms. The most common signs include:

• Quiz section not loading
• App freezing or crashing when opening the quiz
• Submitted answers not being accepted
• Rewards not credited after correct answers
• Quiz not appearing even though the app is updated

Each of these issues can have different causes, which we will address one by one.

App Server Issues and High Traffic

Why Server Problems Occur

One of the most common reasons My Telenor Answer Today does not work is server overload. Thousands of users attempt to access the quiz around the same time, especially during morning hours when the quiz refreshes.

When servers are overloaded:

• Pages may fail to load
• Responses may time out
• Rewards may be delayed

Solution

• Wait for 10–30 minutes and try again
• Avoid peak hours if possible
• Refresh the app instead of repeatedly reopening it

Server-related issues are temporary and usually resolve on their own.

Outdated My Telenor App Version

How an Old Version Causes Problems

An outdated app version may not support the latest quiz features or backend updates. This can result in missing sections or broken functionality.

Solution

• Open your app store
• Check for updates
• Install the latest version
• Restart your phone after updating

Keeping the app updated ensures compatibility and improved performance.

Poor Internet Connection

How Connectivity Affects the Quiz

The quiz feature requires a stable internet connection. Weak signals or intermittent connectivity can prevent questions from loading or answers from submitting.

Solution

• Switch between mobile data and Wi-Fi
• Ensure mobile data is enabled for the My Telenor App
• Move to an area with better signal strength

A stable connection significantly reduces quiz-related errors.

Cache and App Data Issues

Why Cache Causes Errors

Over time, cached data may become corrupted. This can cause unexpected app behavior, including quiz failures.

Solution

• Go to phone settings
• Open app management
• Select My Telenor App
• Clear cache (not data initially)
• Reopen the app

If the issue persists, clearing app data and logging in again can help, but ensure you remember your login details.

Logged-In Account Issues

Multiple Accounts or SIM Conflicts

Using multiple SIMs or switching accounts frequently may confuse the app, resulting in quiz unavailability.

Solution

• Ensure the correct Telenor SIM is active
• Log out and log back in
• Remove unnecessary accounts from the app

Consistency with one account helps maintain proper functionality.

Quiz Already Attempted for the Day

Understanding Daily Limits

My Telenor Answer Today is available once every 24 hours. If you have already attempted the quiz, it will not reappear until the next refresh.

Solution

• Check the time of your last attempt
• Wait until the next day
• Avoid reinstalling the app unnecessarily

This is not a technical issue but a system limitation.

Incorrect Time and Date Settings

How Device Time Affects the App

Incorrect system time or date can interfere with daily refresh cycles.

Solution

• Set date and time to automatic
• Sync with network time
• Restart the device

Accurate system time ensures proper quiz availability.

App Permission Restrictions

Missing Permissions Cause Failures

If required permissions are disabled, the app may not function correctly.

Solution

• Allow internet access
• Enable background data usage
• Permit notifications

Granting necessary permissions improves stability and performance.

Regional or SIM Eligibility Restrictions

Why Some Users Cannot Access the Quiz

Not all users receive the quiz daily due to promotions, region-based testing, or account eligibility.

Solution

• Ensure your SIM is active
• Maintain sufficient balance
• Regularly use the My Telenor App

Eligibility issues usually resolve automatically.

Temporary Reward Credit Delays

Why Rewards May Not Appear Immediately

Even after correct answers, rewards may take time to reflect due to backend processing.

Solution

• Wait up to 24 hours
• Check data balance later
• Avoid repeated submissions

Delayed rewards are usually credited automatically.

App Reinstallation as a Last Resort

When Reinstalling Helps

If none of the above solutions work, reinstalling the app can fix deep-rooted issues.

Solution

• Uninstall the app
• Restart your phone
• Reinstall from the app store
• Log in again

This often resolves persistent errors.

Preventive Tips to Avoid Future Issues

To keep My Telenor Answer Today working smoothly:

• Keep the app updated
• Maintain stable internet
• Avoid force-closing during use
• Attempt the quiz at off-peak hours
• Do not use unofficial modified apps

Preventive care reduces the chance of recurring problems.

When to Contact Telenor Support

If the issue persists for several days, contacting customer support may be necessary. Provide details such as:

• SIM number
• App version
• Error screenshots

Support teams can identify account-specific problems.

My Telenor Answer Today and User Expectations

Many users expect instant results and flawless performance, but like all digital platforms, occasional issues are unavoidable. Understanding system limitations and user responsibilities helps create realistic expectations and reduces frustration.

Conclusion

My Telenor Answer Today not working is usually caused by temporary technical issues, connectivity problems, or app-related errors rather than permanent faults. By following the solutions explained in this guide, most users can quickly restore access to the daily quiz and continue earning rewards without stress. Regular app updates, stable internet connections, and basic troubleshooting steps play a key role in preventing future issues. Staying informed and patient ensures a smooth experience with the My Telenor App and helps you make the most of its daily quiz feature.