My Telenor Answer Today users often search for practical Telenor-related solutions, and one of the most common issues is sending mobile balance to the wrong number. If you have accidentally transferred load to another Telenor SIM, understanding the Telenor Load Reversal Code and its process can save you time and frustration.
What Is Telenor Load Reversal?
Telenor load reversal refers to the process of requesting a refund or return of mobile balance that was mistakenly transferred to another Telenor number. This usually happens during balance sharing when a user enters an incorrect mobile number.
Unlike the My Telenor Answer Today quiz—where answers are instantly rewarded—load reversal is not automatic and depends on certain conditions being met.
How to Reverse Telenor Load – Official Methods
Contact Telenor Customer Support
This is the most reliable method.
- Dial 345 from your Telenor SIM
- Dial 042-111-345-100 from any other network
- Explain that you sent the balance to the wrong number
- Provide the required details for verification
If approved, Telenor may reverse the balance.
Visit a Telenor Franchise or Service Center
You can also visit a nearby Telenor franchise with:
- Your original SIM
- CNIC (if requested)
- Approximate date and time of balance transfer
This method is recommended for higher balance amounts.
Conditions for Telenor Load Reversal
Not every load transfer qualifies for reversal. Telenor usually considers the request only if:
- The request is made immediately or within a short time
- The transferred balance has not been used by the receiver
- Both SIMs are active on the Telenor network
- The transfer was due to a genuine mistake
If the receiver has already used the balance, reversal is usually not possible.
How Long Does Telenor Load Reversal Take?
Once approved, the reversal process may take:
- 24 to 72 hours in most cases
- Sometimes longer, depending on verification
This is different from My Telenor Answer Today, where rewards are credited instantly after answering the quiz correctly.